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Chelmsford City Health Primary Care Network

Our new Chelmsford City Health Primary Care Network has lots of great information, tools and resources to help you improve your health and wellbeing. Find out more about the full range of services that available in your community to help improve health and wellbeing.

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Please call the surgery after 3.00pm any weekday to book your appointment.

Please can we request that you continue to respect the guidance from NHS England to wear a mask/face covering while you are at the Surgery.

Confidential Patient Information

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.  You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.  NHS Digital will never sell your data.  There are strict rules about how NHS can use your data. It's only shared securely and safely.  Shared data helps the NHS. It has been used to find the first treatment for coronavirus and for vaccine research.

If you're happy with your confidential patient information being used for research and planning you do not need to do anything.

Any choice you make will not impact your individual care. Please click on the link to find out more and opt out if you wish to do so.

New Guidance on the Oxford AstraZeneca Vaccine

Oxford AstraZeneca vaccine

New guidance has been issued for the use of the Oxford AstraZeneca Covid-19 vaccine.


This follows further reviews by the independent regulator, the MHRA, and the Commission for Human Medicines, of a very small number of people in the UK who have developed a rare blood-clotting condition since having the Oxford AstraZeneca Covid-19 vaccine.


The MHRA and Joint Committee for Vaccinations and Immunisations have emphasised that the risk of this condition is extremely small and that the benefits of the vaccine outweigh the risks for the vast majority of people. They have recommended that:

  • Everyone who has had the AstraZeneca vaccine should still have a second dose of the AstraZeneca vaccine, irrespective of age, unless they have had a blood clot or have an existing risk of thrombosis (blood clotting)
  • People aged 30 and over or who have a health condition that puts them at higher risk of severe Covid-19 disease should still be offered the Oxford AstraZeneca vaccine. The benefits in protecting them against the serious consequences of COVID-19 outweigh any risk of this rare condition.
  • People aged 18-29 who do not have a health condition that puts them at higher risk of severe Covid-19 disease will be offered an alternative Covid-19 vaccine where available. (This has been recommended as a precaution as people under 30 are at less risk from Covid-19 and not because they are considered to be at particular risk of developing the rare blood clot.)
  • People under 30 can still choose to have the Oxford AstraZeneca vaccine if this will mean they can be protected more quickly and they have been made aware of the guidance.


Please see the leaflet below that has been produced by Public Health England and the NHS to answer any questions you may have


·         Leaflet on COVID-19 vaccination and blood clotting

Change of Location - CHRISTCHURCH PHLEBOTOMY - as of MONDAY 29TH MARCH 2021 will NOT be operating from New London Road

The new address is Chelmsford Central Health Hub, Duke’s Walk, Duke Street, Chelmsford, CM1 1GZ, phlebotomy appointments are available between 7.15am and 2.45pm at the new health hub and patients can book online via SwiftQueue or by calling 01245 516963.  The health hub is next to Chelmsford Bus Station and parking is available in the Fairfield Road car park immediately adjacent (entrance on Coval Lane, CM1 1TD, £1.50 charge applies). Further paid parking is a short walk away in the Townfield Street multi-storey and West End car parks.

Mental Health Funding for Patients

Stock Parish Council has put aside some funding for patients who are in crisis and have insufficient financial resources to access private counselling.  The council have found a space in the village where counsellor and client could meet if it proves difficult for the individual to access services located further afield.  If any patients are interested please contact Stock Parish Council Clerk by email


Chelmsford City Health PCN (Primary Care Network) of which Stock Surgery is a member, will shortly commence COVID vaccination clinics, the delivery date is yet to be confirmed.  We will be contacting patients after reviewing their records to ensure those most at risk are invited first.  Our first delivery will allow for vaccination of just under 300 patients.  PLEASE DO NOT CONTACT US to make a booking if you do not receive an invite. Further invitations will be sent out once we are provided with confirmed delivery dates from the national supply.

We will be inviting patients to book via text message using AccuBook . This will allow you to book online.

Patients without mobile telephone numbers will be contacted via email or their home telephone number.

Our designated site for delivery of the vaccination is Whitley House Surgery, Crompton Building, Writtle Road, Chelmsford CM1 3RW – DO NOT CONTACT WHITLEY HOUSE SURGERY DIRECTLY.

Parking will be available and volunteers will be guiding patients to parking spaces and then on to the Surgery.  Vaccinating staff will be provided by all surgeries from Chelmsford City Health PCN.

If you receive an invitation and are not available to attend the first sessions please let us know as soon as possible so that we can contact the next patient on the list. You will then be invited for the next vaccination sessions.

If you have been invited to book, you can call the surgery but request this is only used where the patient has difficulty booking an appointment and does not have a family member or friend to assist. 

Housebound Patients

All housebound patients will be contacted separately.

We will update this page as soon as we have further information.

Vaccination Volunteers

The Chelmsford Centre Supporting Voluntary Action are looking for vaccination volunteers to help people in need when attending their appointments at Whitley House Surgery. If you are interested, please go to the following link to register your interest.  

When will I be offered the COVID Vaccine?

As you will be aware, there is a COVID-19 vaccine available for use on all UK patients. Some of our patients are already being vaccinated according to priority as set out by the government. 

The first group of patients were vaccinated at Basildon Hospital. The location for vaccination will be likely to change in the coming weeks. 

Please expect to be contacted for your vaccination appointment according to priority groups. This means only the most vulnerable people will be contacted immediately.

Please do not contact the surgery unless you are convinced that less vulnerable groups are already being vaccinated. 

The current priority list is as follows:

  1. residents in a care home for older adults and their carers
  2. all those 80 years of age and over and frontline health and social care workers
  3. all those 75 years of age and over
  4. all those 70 years of age and over and clinically extremely vulnerable individuals
  5. all those 65 years of age and over
  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
  7. all those 60 years of age and over
  8. all those 55 years of age and over
  9. all those 50 years of age and over


Vasectomy clinic

The vasectomy clinic continues to run during lockdown as vasectomy is an important medical need. We have been taking extra precautions throughout the pandemic to keep the risk of Covid-19 transmission minimal for all patients and staff using our facilities.

Coronavirus Information

If you have concerns that you may have been exposed to or become infected with the novel coronavirus you should phone NHS 111 and NOT attend the GP surgery or the hospital emergency department.

Based on the scientific advice of the Scientific Advisory Group for Emergencies (SAGE) the UK Chief Medical Officers are advising anyone who has travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and is experiencing cough or fever or shortness of breath, to stay indoors and call NHS 111, even if symptoms are mild.

All travellers from Wuhan and Hubei Province should self-isolate for 14 days, even if they do not have symptoms, due to the increased risk from that area.

The links below givesupdated information from the World Health Organisation, and

Face Mask Exemption Letter     24th July 2020

Extended GP Hours during COVID-19

COVID-19 Action Plan 20th March 2020


Advice for Parents -Coronavirus

NHS Diabetes Advice Helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.

The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.

Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.

You can access NHS Diabetes Advice via Diabetes UK's support line on 0345 123 2399 Monday - Friday from 9am-6pm.

Extended Access

GP and nurse appointments will be available in Chelmsford during the evenings and at weekends.

These appointments are offered at North Chelmsford NHS Healthcare Centre (by Sainsburys) from 6:30 - 8:00 pm Monday to Friday and from 8:00 am - 2:00 pm at weekends.

To book an appointment please speak to a reception team member.

MUG - Mid Essex Under Funding

Mid Essex is one of the most underfunded areas within the NHS. Dr Caroline Dollery, Chair of Mid Essex Clinical Commissioning Group, says the group receives £81 per head of population less than the national average from the NHS for looking after you.

Just 10,000 signatures means that the Government will respond to the Mid Essex patients' petition - and the response will be published on our website - 100,000 signatures mean that the petition will be considered for debate in Parliament.

You can help by signing the petition today at

Friends and Family Test Results - March 2015

Our friends & Family test has been running for the last 3 months and we are really pleased that most patients would recommend us to family members and friends.

Results are as follows:

  • 17 Patients are Extremely likely to recommend.
  • 2 Patients are likely  to recommend
  • 1 Patient is neither  likely or unlikely to recommend.
  • 1 Patient is unlikely to recommend.

Overall we are pleased with the results and continue to encourage patients to fill in the forms on reception and in with the doctors and also on-line.


Online Services

You can now order your repeat prescriptions, book some doctors appointments, view historic/future appointments and cancel all appointments online.  In order to do this you need to obtain a username and password from the Surgery (Photo ID required).




Welcome to Stock Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


Health News from the BBC and the NHS

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